You may return an item purchased from us for an exchange or refund either by mail or in store within 60 days of purchase with a valid proof of purchase.
Gasoline-powered items and drones are ineligible for return if they have been used, show signs of use or if oil or fuel has been added. These items may be returned in unused condition within 60 days of purchase with the original sales receipt. Item must be returned in original packaging with all accompanying manuals and accessories. After 60 days or after fuel or oil has been added to the item, all manufacturer warranties are in effect and the item must be returned to the manufacturer for warranty service.
Custom Order products such as those with specific make/model of item must be returned to the manufacturer (e.g. seat covers, floor mats, furniture, etc.). Any product that has been altered may not be returned (i.e. cut arrows, etc.)
For safety reasons the following items are not returnable: Firearms, Ammunition, Black powder firearms, Primers, Reloading Lead, Brass or Bullets, Treestands, and Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
If you have received one of the above items and it’s damaged or defective, contact our Customer Service directly for further assistance.
Any product that has been reconditioned may not be returned. (Example: bows and crossbows.)